Support Center
Help with connections, publishing, workspaces, passwords, and billing. Logged-in users can also open Dashboard → Support.
Frequently asked
How do I connect Facebook, Instagram, or Google Business?+
Open Dashboard → Connections. Use OAuth when API keys are configured, or save the profile URL for reference. Each client workspace has its own connections.
Why can’t I publish a post?+
Publishing needs an OAuth-connected account (not URL-only). Instagram also needs a public image URL. Complete Connections for the active client workspace first.
I forgot my password / old account has no password+
Users: on Sign In (or Create Account), tap Forgot password? We email a 6-digit code — enter it with a new strong password. Super Admin: on /admin/login tap Forgot password? You need the email code plus your authenticator. If you lost 2FA, recreate the admin from the VPS CLI.
How do multi-client workspaces work?+
Use Client Workspace in the header to add/switch clients. Sitemap keywords and social connections are stored per client. Free = 1, Pro = 10, Agency = 100 workspaces.
Credits and billing questions+
Open Dashboard → Plan & Price for plans, wallet top-up, and usage. Generation uses USD cost–based credits via OpenRouter.
Submit a ticket
Tell us what broke or what you need. We route tickets to the support team.